Expert Volusion Review 2018

Overview

Volusion is quite popular in the world of e-commerce site builders and currently it is helping over 40.000 stores all over the world to develop and expand. The platform is 100% cloud-based and offers a complete solution to users of any kind. Their clients start from beginners in ecommerce who need guidance every step of the way and end up with big names of the industry like National Geographic or Chicago Tribune.

The solution offers an easy to use platform with complete tools for building a website without any advanced technological knowledge and tools for managing an entire business like planners, payment processing, order management and more.The interface users first see is easy to understand and offers various types of guidance like video tutorials and FAQ questions. You also have a 14 day trial where you get to test the platform and play with the features without paying anything.

Template Selection

They have a rich database of modern-looking, great designs and anyone will be able to find a theme he or she likes. If not, Volusion has a team of expert designers that can help you build the design of your dream (of course that you will have to pay for this activity).There are hundreds of templates and you can choose between premium and free ones (about 120 up until now) and each template is fully customizable.

Design Flexibility

Each theme can be customized and Volusion offers two ways to do that: either by giving you access to HTML and CSS files where you can code your changes, or by a WYSIWYG editor that previews the changes before publishing. This way, even the most non-technical person will be able to customize the chosen theme.

e-Commerce Features

Volusion is well equipped when it comes to features that will help a shop owner to run his/her business. Products are easy to manage thanks to the intuitive module specially dedicated to keeping track of your stock and managing the products you need to load in the interface.Volusion also offers tools that ease up the payment and order processing flow and supports various methods of payment.

The shopping cart software they use is advanced and helps you keep track of stocks, update products and manage shipping details.While Volusion is a great website builder to start and grow with, when the time comes and you want to move your store it may be a bit difficult. Volusion only offers an export of your current products in CSV format.

Responsiveness

Not all themes included in the Volusion platform are responsive; actually most of the free ones do not have the capacity to adapt to mobile devices screens. You would have to implement the necessary changes in order to make the chosen theme responsive, or you would have to buy one that supports this feature.

SEO Optimization

Volusion is well focused on SEO and allowing shop owners to attract more clients. All their themes have built-in SEO tools that help you in promoting the store and the business while creating a powerful online presence.The admin panel will be your best friend in setting up marketing campaigns, sending newsletters, creating special offers and so on.

Technical Support

There have been a series of complaints that technical support is not as responsive as one would want it to be. They usually don’t respond when the issue is of financial matter. This is why, former clients, who wanted to close their account on Volusion, have confronted with a difficult situation.In a technical matter the support is quite responsive and you can contact them via chat or phone. Also, there is an entire section dedicated to helping new customers understand the platform better with video tutorial and answers to frequent questions.

MiniPlusProPremium
1 year plan $15.00 $35.00 $75.00 $135.00
Advertising credits
Analytics
e-Commerce
Emails
Hosting
Mobile website
SEO
Social features
Bandwidth 1.0GB/m 3.0GB/m 10.0GB/m 35.0GB/m
Disk Space Unlimited Unlimited Unlimited Unlimited

Joe Schwartz | Website Builders Editor

Our chief content editor, Joe manages a diverse team of content writers. He holds a degree in online communications and his writing has been featured in a wide range of online publications.

Pros
  • No transaction fees
  • Free themes
  • Easy to use
Cons
  • Free themes are not responsive
  • Customer support is erratic
Bottom Line
Volusion is a specialized e-commerce site builder that offers users all the necessary tools to run their business. There are indeed some issues when it comes to cancelling an account but you have 14 days to test the entire platform and get acquainted with it.
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